Managing Performance

The most effective managers are those who can guide actions and interactions towards productive and actionable outcomes. The quality of interpersonal interactions within an organisation, therefore, has a direct impact on business performance. Translating this into effective practice is the challenge facing all managers whether new in post or experienced.

Unfortunately this challenge is one that most managers are failing to meet. Around half the time worked by employees in the UK has been found to be unproductive. The main reason for this is given as 'bad management' with low morale and lack of training following close behind.

To help new team leaders, supervisors and managers overcome this challenge we design specific programmes that will help them understand their new roles and responsibilities, the opportunities proactive management creates and how to deal with people.

We also work with experienced managers where we examine current working practices and organisational need. Here, our work tends to be more consultative

Examples of our workshops in this area are:

Absence Management
Counseling for Performance Improvement
Managing Change
Managing Project Teams
Management and Supervisory Skills
Mentoring Techniques
Performance Appraisal
Recruitment and Selection
Team Learning
The Manager as a Coach

In support of Managing Performance we would also recommend:

Assertiveness at Work
Making Decisions
Managing Priorities
Personal Effectiveness
Time and Self Management
Facilitation Skills
Influencing and Persuading Others
Making Meetings Matter
Presentation Skills

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Site last updated on 06/04/2012

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